Data Protection Complaints Form

Background:  In accordance with Section 103  of the Data (Use and Access) Act 2025, all data controllers are required to facilitate the making of data protection related complaints by providing a complaint form to data subjects which can be completed electronically and by other means. 

If you consider that there has been an infringement of the UK GDPR or you have any concerns regarding how your personal data is being processed by The Cornerstone Academy Trust please complete this form.  We will acknowledge receipt of your complaint within 30 calendar days from the date of receipt, and will investigate and respond without undue delay, in line with the requirements of the Act.

Section 1: Complainant Details

Full Name

Phone

Address

City

County

Postcode

Relationship to organisation: (e.g. staff, student, parent, professional, visitor, governor / trustee)

Data subject to which the complaint relates (e.g. my child / me)

Section 2: Nature of Complaint

Service area involved (if known):

Type of Data Processing Concern (tick all that apply):

Unlawful data sharing

Inaccurate data held

Suspected data breach (Including suspected loss of inappropriate access to personal data)

Failure to respond to a Data Subject Rights request

Excessive data collection

Other (please specify):

Details of complaint (please describe the issue clearly, including any relevant dates, communications or individuals involved):

Section 3: Supporting evidence

Please upload relevant documents

Maximum file size: 20MB

Please specify which types of personal data you wish to request and the timescale for the information (please note we are unable to process requests for ‘all information held’):

I have attached relevant documents / emails / screenshots

There are no relevant documents / evidence to attach

Section 4: Desired Outcome

What resolution are you seeking? (e.g. correction of data, explanation, apology, assurance of future compliance)

Identification and Supporting Documents:

Please provide two supporting documents to confirm your identity (such as passport / driving licence and recent utility bill)

Maximum file size: 20MB

Section 6: Declaration

I confirm that the information provided in this form is accurate to the best of my knowledge and that where I act on behalf of another individual, I have entitlement to do so.

Signature